At Eltiara, we strive to ensure our customers are completely satisfied with their purchases. To maintain the highest standards of customer service, we have outlined our refund and return policy as follows:

Refund Policy

• We Process refunds within 15 days of the request.
• Refunds are applicable only for damaged products.

Return Policy

• Returns can be Proceed within 5 days of receiving the order.
• Returns are applicable only for damaged products.

Conditions for Refund and Return

• The product must be in the same condition as received.
• Customers are required to make a video of the unpacking process.
• Inform us within 24 hours of receiving the order if the product is damaged.

If you meet these conditions, please contact us at:

• Email: theeltiara@gmail.com
• Phone: +91 8953 353 313

Our team will guide you through the process of refund or return to ensure a smooth and hassle-free experience. Thank you for choosing Eltiara.