Welcome to Eltiara. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

General

• These terms and conditions apply to all users of the Eltiara website.
• By accessing or using our website, you agree to be legally bound by these terms and conditions.

Products

• All products listed on Eltiara are subject to availability.
• We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the colors and images accurately represent the actual products.

Pricing

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes.
• We reserve the right to change prices at any time without prior notice.
• Promotional and sale prices are valid during the specified period only.

Orders

• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraud.

Payment

• Payment for orders can be made through the available payment methods on our website.
• All transactions are processed securely, and your payment information is not stored by us.

Shipping

• We use Shiprocket for shipping. Delivery is within 3 to 7 days from the date of dispatch.
• An additional charge of 100 rupees applies for fast shipping.
• Shipping times may vary based on location and external factors.

Returns and Refunds

• We initiate refunds within 15 days and returns within 5 days for damaged products only.
• To be eligible for a refund or return, the product must be in the same condition as received.
• Customers must make a video of the unpacking process and inform us within 24 hours of receiving a damaged order.

Privacy

• We are committed to protecting your privacy. Please refer to our Privacy Policy for detailed information on how we collect, use, and safeguard your personal information.

Intellectual Property

• All content on our website, including text, images, graphics, and logos, is the property of Eltiara or its content suppliers and is protected by intellectual property laws.
• You may not use, reproduce, distribute, or create derivative works of our content without our prior written consent.

Limitation of Liability

• Eltiara is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.
• Our liability is limited to the purchase price of the products you have bought from us.

Governing Law

• These terms and conditions are governed by and construed in accordance with the laws of India.
• Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Chhattisgarh, India.

Changes to Terms and Conditions

• We reserve the right to update or modify these terms and conditions at any time without prior notice.
• Your continued use of our website constitutes your acceptance of any changes to these terms and conditions.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at:

• Email: theeltiara@gmail.com
• Phone: +91 8953 353 313

Thank you for shopping with Eltiara. We appreciate your business and look forward to serving you.